Return & Refund Policy

CAN I RETURN THE PRODUCT FOR A REFUND?

We do not have a return policy due to the limited quantities we produce. Hence, all orders are final and we do not provide any refunds. For more info, please drop us an email at [email protected] and the team will be happy to assist you.

CAN I EXCHANGE AN ITEM?

We have an Exchange Policy of 5 days from the date of receiving the product for online orders.

To initiate an exchange, please write to 

[email protected] within 5 days of receiving the item.

Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange. We reserve the right to not accept a return if;

• the product/s are returned after use
• the products are damaged
• the products do not have all the tags

HOW DO I INITIATE AN EXCHANGE?

Our customer support team will reach out to you within 24 hours and will inform you to ship your order back to our Fulfilment Centre.

• The order has to be shipped by the customer with the tracking ID sent to us on the same email thread.

DO I HAVE TO SHIP THE ORDER MYSELF?

The order has to be shipped by the customer with the tracking ID sent to us on the same email thread where you have requested for an exchange.

HOW LONG DOES IT TAKE FOR THE EXCHANGE TO TAKE PLACE?

• Once we receive the returned item, you will be informed with a confirmation that we will process the exchange within 7-10 business days.

WHAT ABOUT DAMAGES AND OTHER ISSUES?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Send us a picture of the defect for us to understand the issue and find a solution.

You can contact our customer care at [email protected] or call us on +91 9677641758 from Monday to Friday, between 10:00 AM and 6:00 PM (IST). We will look into your concern and respond back within 2 working days.

If your purchase meets our return criteria stated above, please contact our care team within 7 days of delivery with the following information: - 
Order number - Delivery address - details of defective or incorrect product, along with an image of the item.

A reverse pick-up will be scheduled within 3-4 business days. Please ensure that the product you return is unused, unworn and the original tags and packaging are intact. You can always contact us for any return question at [email protected].

CAN I GET A GST RECEIPT FOR MY ORDER?

Yes, simply drop in an email to [email protected] and the team will facilitate a GST invoice against your order.

CAN I GET A CUSTOM MADE DESIGN FOR MYSELF?

For custom orders, kindly drop us an email to [email protected] or whatsapp us at 9677641758 and the team will reach out to you shortly.